Shipping Policy

Shipping Policy of KK E-Commerce

At KK E-Commerce, we are committed to providing all our customers with fast and reliable shipping services. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.


Delivery Times

KK E-Commerce aims to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders are typically delivered within 5–14 business days. Delivery times may vary depending on factors such as:

  • Weather conditions

  • High-demand periods (e.g., holidays)

  • Customs procedures (if applicable)


Free Shipping

At KK E-Commerce, you enjoy free shipping on all orders. Regardless of order amount or your location, you will not be charged for shipping. This is part of our commitment to making your shopping experience as smooth and appealing as possible.


Shipping Process

All orders from KK E-Commerce are shipped directly from our supplier. This approach allows us to reduce processing times and ensures you receive your products as quickly as possible. It also allows for strict quality control on every item shipped.


Order Processing

  • Once your order is placed, you will receive a confirmation email with all your purchase details.

  • Orders are processed and shipped within 24 to 48 hours.

  • When your order is shipped, you will receive an email with a tracking number so you can easily monitor your package.


Tracking Your Order

KK E-Commerce provides tracking information for all orders. The tracking number sent via email allows you to follow the progress of your order through the carrier’s website. This way, you know exactly where your package is and when it will arrive.


Questions and Support

Do you have questions about your order or our shipping policy? Our customer service team is here to help!
You can reach us at:
Email: info@valmere.com
We strive to respond to all inquiries promptly and professionally.


Limitations and Exceptions

While we do our best to meet estimated delivery times, unforeseen circumstances may occasionally cause delays. These may include:

  • Customs processes

  • Severe weather conditions

  • Force majeure events

KK E-Commerce is not responsible for such delays but appreciates your understanding and patience in these cases.


Conclusion

KK E-Commerce is dedicated to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure every customer receives their products as quickly as possible. For any questions or additional information, feel free to contact us at info@valmere.com

Free Premium Shipping

Always free shipping, including Track & Trace with premium shipping

Customer Support

Always reachable with a response within 24 hours.

100% Return Guarantee

Return easily within 14 days.

Safe Payments

Pay securely and quickly with Shop Pay, Apple Pay, Google Pay and Credit Card.